EFFICIENCY ANALYSIS OF INPATIENT ELECTRONIC MEDICAL RECORD SERVICE BASED ON BARBER JOHNSON GRAPH IN MELATI ROOM OF X HOSPITAL IN BANDUNG CITY

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Annisa Ulfah
Hanifah Alawiyah S

Abstract

The Daily Inpatient Census (SHRI) is conducted to collect data on the number of inpatients receiving services over a single twenty-four hour period (1 x 24 hours) in the hospital, starting at 00:00 and ending at 24:00. Based on the data from the efficiency indicators of inpatient services at Hospital X from April to May 2023, it appears that several indicators have not met the Barber-Johnson standards. The purpose of this report is to analyze the efficiency of regular inpatient services based on the Barber-Johnson indicators at Hospital X from April to May 2024 and to evaluate the factors affecting inpatient efficiency. The results of the report indicate that the Barber-Johnson Graph depicting bed utilization at Hospital X is mostly in the efficiency area. Indicators of inpatient care, such as the attitude and communication of staff, can affect patient satisfaction, such as the availability of beds not being proportional to the number of patients, or direct promotions not being conducted again, along with many competitors in the area.

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