Analysis of Hospital Websites Using Human-Computer Interaction Paradigms  (Case Study: Rumah Sakit Unggul Karsa Medika)

Surya Cahyadi

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The International Proceedings aims to publish high-quality scholarly works across multidisciplinary fields, fostering innovation and the exchange of ideas. The scope of the Proceedings includes, but is not limited to, the following three major areas:

Economics and Business Fields: Economics, Digital Business, Accounting, Management, Finance, Communication, HR, Marketing, Business Administration, Public Relations, Strategic Management, Sharia Economics, Sharia Banking, Entrepreneurship, Taxes, Accounting Information Systems, and the like.

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Health Sector: Medicine, Nursing, Midwifery, Pharmacy, Health Analyst/Medical Laboratory Technology, Physiotherapy, Hospital Administration, Medical Records. Health Information Management, Public Health, Health Law, Electro Medical, Radiology, Anesthesia, Nutrition, Medical Rehabilitation, Blood Bank, K3, Environmental Health, Health Promotion and the like.

Published Nov 4, 2024

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Vol 4 No 1 (2024): International Conference And Call For Proceedings - Scope of Health

Surya Cahyadi

Politeknik Piksi Ganesha

Abstract

The RS UKM Hospital website serves as an important source of information for the community in need of health services and assistance. In this context, an analysis was conducted to understand how the functions of the website system relate to the principles and paradigms of Human-Computer Interaction (HCI). Through the evaluation of the website's interface design, the author applied heuristic evaluation methods, considering various important aspects, including human, technology, usability, and ergonomic factors.

The results of this analysis indicate that the RS UKM Hospital website does not fully meet the various aspects established in Human-Computer Interaction. Since the primary goal of HCI is to facilitate user interaction with the system and provide necessary feedback, it was found that there are several areas that require attention. Therefore, improvements and developments are needed to ensure that the website functions more effectively in supporting the user experience, allowing them to easily access the health information and services they need

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