DESIGN OF INFORMATION SYSTEM FOR MAPPING TOP 10 DISEASES BASED ON FACILITIES AND HEALTH CARE PERSONNEL AT XYZ HOSPITAL, BEKASI
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Abstract
This study aims to assess the information system for tracking the top 10 diseases. The research employs a qualitative approach, with data collected through observation, interviews, and literature review. The study identified several issues in the current information system for top 10 outpatient diseases: reports on these diseases are still compiled manually rather than digitally, resulting in frequent delays; diagnoses written by nurses or doctors are sometimes difficult to read, forcing staff to guess the correct diagnosis; and disease diagnoses are not standardized with ICD-10 codes. To address these issues, the following solutions are recommended: hospitals should develop a computerized information system for the top 10 diseases to improve hospital operations, particularly for streamlined reporting; diagnoses should be codified using ICD-10 for consistency and accuracy; reporting staff should complete reports on the top 10 diseases promptly to avoid delays; and hospitals should provide training to enhance the quality of human resources.