The Influence of Electronic Medical Records on Improving the Effectiveness of Inpatient Registration Services at Humana Prima Hospital

Abstract

The objective of this study is to examine the impact of Electronic Medical Records (EMRs) on enhancing the effectiveness of inpatient registration services at Humana Prima Hospital. This research adopts a qualitative approach, with data collected through direct interviews with inpatient registration staff. The findings indicate that the implementation of EMRs has significantly facilitated the registration process, making it easier and more efficient for staff to register inpatient admissions. However, despite these benefits, the EMR system is not yet fully effective due to recurring issues related to internet connectivity and inadequate supporting infrastructure.